SAP will be giving live solution demonstrations of the latest technology at SAP for Utilities 2009. Learn how you can comply with new regulations, manage your assets more effectively and deliver superior customer service—all in the most cost-efficient manner. The SAP for Utilities conference will give you the opportunity to speak directly with SAP experts about the comprehensive support SAP provides utilities. You will also learn about the latest SAP technologies and solutions to help you address your most critical issues:
• Increasing visibility and clarity for better decision-making
• Transforming your relationship with your customers
• Managing the revenue cycle and processing billing exceptions
• Ensuring your organization’s activities align with its strategy
• Prioritizing work and projects
• Finding the most efficient ways to safely and reliably deliver service
• Managing emergent work and changing resource requirements
• Getting the most from Advanced Metering Infrastructure (AMI)
• Planning for the future—including complying with emerging regulations
and market needs
SAP Interactive Demo Stations include:
• Utility Enterprise Performance Management and Analytics
• Enterprise Asset Management (EAM)
• Customer Relationship Management & Billing
• Automated Metering Infrastructure (AMI) Integration
Customer Reference Roundtables are informal networking opportunities in which SAP customers share their stories with other SAP customers and prospective customers. Customer Roundtable topics support the session tracks on the main agenda and are one-hour in length. Please see your account representative to reserve your seat.
Available roundtables include:
E.ON U.S. — Thursday, September 17, 4:30 - 5:30 PM
Topic: Customer Information Systems (CIS)
Hosts: Wendy Welsh, SVP Information Technology Joan Ferch, Project Manager Priya Mukundan, Project Lead
Consumers Energy — Friday, September 18, 10:00 - 11:00 AM
Topic: Advanced Metering Infrastructure (AMI)
Host: Wayne Longcore, Director of EAS, Enterprise Architecture & Standards
Xcel Energy — Friday, September 18, 12:00 - 1:30 PM
Topic: Business Intelligence
Host: Brian Jore, Director, Business Analytics
During the SAP for Utilities 2009 North American Conference, SAP will recognize Utilities, Utility Vendors and Individuals who are openly and effectively collaborating and working together to accomplish more than would be possible when working independently.